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Integrations

Your systems stay. The connections between them get built.

Henswick connects enterprise platforms, SaaS tools, databases, spreadsheets, internal systems and custom applications, without replacing any of them.

The Reach Map

One system, more than one way in.

Your platforms stay exactly where they are, as your systems of record. Henswick works out which route suits each one and your workflow: whichever is available, appropriate and reliable in your configuration.

APIs &WebhooksStructured Data& DatabasesBrowserInteractionForms &PortalsFiles, Imports& ExportsCustomInterfacesHenswickHubSpotPipedriveMicrosoft Dynamics 365SAPNetSuiteXeroQuickBooks OnlineGoogle SheetsAirtableServiceNowJiraZendeskSnowflakeInternal databasesCustom applicationsLegacy systemsSpreadsheetsVendor portalsProprietary toolsSalesforce…and the system thatisn’t on this listEXAMPLE · SALESFORCEThree possible routes.One is selected for the workflow.CRM & SALESFINANCE & ERPOPERATIONS & DATAINTERNAL & CUSTOMSystem of recordSelected routeAlso possible routeRoute categoryNot on the listIllustrative, not exhaustive

Example · Salesforce

One system, three possible routes: APIs & Webhooks (selected), Custom Interfaces, and Files, Imports & Exports. Henswick selects the appropriate one.

CRM & Sales

Salesforce · HubSpot · Pipedrive · Microsoft Dynamics 365

Finance & ERP

SAP · NetSuite · Xero · QuickBooks Online

Operations & Data

Google Sheets · Airtable · ServiceNow · Jira · Zendesk · Snowflake

Internal & Custom

Internal databases · Custom applications · Legacy systems · Spreadsheets · Vendor portals · Proprietary tools

…and the system that isn’t on this list.

Possible routes to any of them

APIs & Webhooks

Structured Data & Databases

Files, Imports & Exports

Forms & Portals

Browser Interaction

Custom Interfaces

Ways Henswick connects

Six ways Henswick connects.

A platform can usually be reached more than one way. Which route is right depends on the client, the configuration and the workflow, so nothing here is tied to a single platform.

01

APIs & Webhooks

Where a platform exposes an API or can send webhooks, Henswick reads and writes records and reacts to events as they happen, within the platform’s own permissions and limits.

Illustrative: Salesforce, HubSpot, Zendesk, Jira.

02

Structured Data & Databases

Governed access to tables and datasets: SQL and warehouse databases, replicas and query layers, and spreadsheets treated as structured sources.

Illustrative: Snowflake, Airtable, Google Sheets, internal databases.

03

Files, Imports & Exports

Scheduled exports, bulk imports and flat-file drops such as CSV, XML and EDI, including the batch interfaces many finance and ERP systems already provide.

Illustrative: SAP, NetSuite, Xero, QuickBooks Online.

04

Forms & Portals

Structured entry points people already use: submission forms, customer and vendor portals, and web front ends that send or receive information.

Illustrative: vendor portals, customer portals, internal request forms.

05

Browser Interaction

Where browser-based access is the practical route, and where appropriate and permitted by the platform, Henswick can work through the same web interface a person would use.

Illustrative: legacy web tools, portals without an API.

06

Custom Interfaces

When the workflow needs a defined interface of its own, a purpose-built adapter, endpoint or lightweight interface can give a legacy or proprietary system a clean way to take part.

Illustrative: legacy systems, proprietary internal tools, custom applications.

Trace a scenario

Three scenarios, traced system by system.

Three illustrative scenarios. Each one shows which systems take part and which connection routes are available, not a fixed recipe.

Illustrative scenario 1

CRM + ERP

A sales opportunity in Salesforce checks current pricing or account data in SAP before the next system receives the result.

SYSTEM 1SalesforceOpportunitySYSTEM 2SAPPricing & account dataSYSTEM 3Next systemReceives the resultAPIs & Webhooksalso possible:Custom InterfacesFiles, Imports& Exportsalso possible:APIs & Webhooks
SalesforceOpportunitySAPPricing & account dataNext systemReceives the resultAPIs & Webhooksalso possible: Custom InterfacesFiles, Imports & Exportsalso possible: APIs & Webhooks

Illustrative scenario 2

Vendor portal + internal systems

Information from a vendor portal reaches an internal database and the appropriate operational system through the available connection routes.

SYSTEM 1Vendor portalVendor informationSYSTEM 2Internal databaseStructured dataSYSTEM 3OperationalsystemThe appropriate oneForms & Portalsalso possible:Browser InteractionStructured Data& Databases
Vendor portalVendor informationInternal databaseStructured dataOperationalsystemThe appropriate oneForms & Portalsalso possible: Browser InteractionStructured Data & Databases

Illustrative scenario 3

Customer support + operations

A customer record and support issue move between HubSpot or Salesforce, Zendesk and Jira without requiring the team to re-enter the same information.

SYSTEM 1HubSpot orSalesforceCustomer recordSYSTEM 2ZendeskSupport issueSYSTEM 3JiraWork itemAPIs & WebhooksAPIs & Webhooksalso possible:Structured Data & Databases
HubSpot orSalesforceCustomer recordZendeskSupport issueJiraWork itemAPIs & WebhooksAPIs & Webhooksalso possible: Structured Data & Databases

Illustrative scenarios only. Routes depend on the client, the configuration and the workflow.

Not a catalogue

If your system isn’t listed, that’s normal.

The names on this page are examples. Henswick starts by working out how your system can be reached, then confirms the route with you before anything is built.

Internal databases, custom applications, spreadsheets, vendor portals and legacy tools are part of ordinary projects, not exceptions.

One possible interface layer

A custom workflow can also include an AI-assisted or conversational interface for intake, qualification, onboarding, follow-up or similar interactions, when appropriate. It is one possible interface layer inside a Henswick system.

Named on this page

Salesforce

SAP

Jira

Zendesk

Often part of a project

Internal databases

Custom applications

Spreadsheets

Vendor portals

Legacy tools

…and the system that isn’t on this list.

Platform index

Named platforms, and everything else.

01

CRM & Sales

Salesforce

HubSpot

Pipedrive

Microsoft Dynamics 365

02

Finance & ERP

SAP

NetSuite

Xero

QuickBooks Online

03

Operations & Data

Google Sheets

Airtable

ServiceNow

Jira

Zendesk

Snowflake

04

Internal & Custom

Internal databases

Custom applications

Legacy systems

Spreadsheets

Vendor portals

Proprietary tools

…and the system that isn’t on this list.

Platform names are illustrative. Product names and trademarks belong to their respective owners.

Tell us which systems your work touches.

Show us the systems involved and where the work slows down. We’ll work out how they can be reached and what a connected workflow could look like.

See the solutions →